Imagine Surf Return Policy
Imagine Surf makes every effort to produce products of the highest quality and standards in the industry. However, if you’re looking to return a previously purchased Imagine Surf product, please review our return policy below.
Imagine Surf Return Policy
- Subject to the terms of this policy, we offer returns within 30 days after the date of purchase. You may return your product for a refund back to the original payment method. We charge a 15% restocking fee on all returns. We do not refund original shipping charges.
- Returned items must be in like-new condition with no visible signs of wear and be returned with all originally included parts and accessories.
- All products are inspected upon arrival at our distribution center. If the product is found to be in poor condition, or if any originally included parts or accessories are missing, this may reduce the amount of your refund.
- You are responsible for all return shipping costs. If you require a pre-paid shipping label, please contact us. The cost of return shipping will be deducted from the refund that you receive. If applicable, original shipping charges are not refundable.
- Imagine Surf reserves the right to amend this policy at any time without notice.
If you have any questions or need any assistance don’t hesitate to contact us – we’re here to help!